Customer Analytics and Smart City Software for
Actionable Data-Driven Insights
Deliver highly-personalized experiences across your
customers’ physical and digital journeys
customers’ physical and digital journeys
Simplify and accelerate data and analytics initiatives
Enterprises in all industries are under pressure to use data and analytics to transform their operations, do more with less and deliver personalized experiences that meet the rising expectations of today’s always-on customers.
Our enterprise insights platform simplifies and accelerates data and analytics initiatives, enabling organizations of all sizes to understand more about their products, customers, and operations.
To speed time-to-value, TCS has developed customer analytics software products with pre-built use cases for banking, retail, communications, and smart cities on this platform.
Our modular, integrated solutions include:
TCS Customer Intelligence & Insights
Customer analytics solutions for banking, communications, and retail with out-of-the box use cases for delivering exceptional customer engagement across all physical and digital touchpoints. Real-time insights and actionable recommendations drive loyalty, profitability, and sustainable growth.
TCS Intelligent Urban Exchange
Smart city platform with a city command center and domain-specific solutions for water, energy, and transportation to improve city services, create efficiencies and enhance quality of life for citizens. In addition, IUX for Workplace Resilience helps businesses and campuses coordinate and optimize their response to major disruptive events and address key safety and operational challenges.
TCS Connected Intelligence Platform
Connected Intelligence Platform is a scalable enterprise insights platform for quickly and easily building analytic use cases from all types of data. It provides data ingestion, data transformation, data analysis and advanced analytic modeling for improved business performance, efficiency and growth.
Awards and Analyst Recognition
“TCS’ Connected Intelligence Platform provides an analytic architecture that blends disparate data sources to deliver contextually relevant experiences.” Sheryl Kingstone, Research Vice President & General Manager- VOCUL. Click Here for Full Report
“TCS received the Big Data and Analytics Innovation Award for its Intelligent Urban Exchange City Command Center software.” Click Here for Press Release
“TCS’ AI-powered Customer Intelligence & Insights software automatically discovers consumer personas hidden in customer interaction data across channels.This provides opportunities for brands to engage a consumer in the right context and in real-time aligned with the individual’s shopping goals and intent.” Leslie Hand, IDC Retail Insights. Click Here for Full Quote