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Visual Search Shortens the Customer Journey – for Better, or Worse

The use of AI in retail continue to rise. We see it in chatbots, ecommerce apps, customer analytics and more.  A perfect example is AI-powered visual search, which is quickly becoming an [...]

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Personalization – The Key to a Merrier 2019 Holiday Season 

I love the holidays and start making my lists, shopping and preparing months in advance- much to the chagrin of my family and friends. I see their eye rolls when I start filling my closet with [...]

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Changing Customer Needs Require Banks to Adopt New Business Models

Technology is rapidly changing the way business is done across all industries and retail banks must find better ways to respond to constantly evolving consumer needs. Traditional banking business [...]