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NRF 2020 Vision– Customer Experience is King. But What’s Changed Since Last Year?

Once again, “Retail’s Big Show” is upon us. The NRF 2020 Vision website says “See why this year’s Big Show is nothing you’ve seen before.” To save myself the trip (and maybe you), I decided to do [...]

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Is Big Data Analytics relevant for Small and Mid-Sized Businesses?

Over the Thanksgiving Break, I visited Big Bend National Park. Situated in far west Texas, Big Bend was a long 10-hour drive from Houston. With my two kids and dog, I spent 4 days trekking and [...]

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Consumer Focus is an Award-Winning Formula for Enterprise Software

Most B2B software companies seem to make the enterprise buyer – not the consumer — their central focus. Yet being driven mainly by the needs of business clients rather than what it takes to [...]