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Banking Trends, Looking Beyond the COVID-19 Pandemic

The world will not be quite the same place after the COVID-19 pandemic is over.  The sheer magnitude of disruption to business, civic and personal routines has left an indelible mark on each of [...]

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Physical Banking is Dead — Long Live Physical Banking!

Physical banking (as in walking into an actual brick-and-mortar branch office and speaking with real people) is going the way of 8 Track Tapes, dial telephones and Dodos.  The rise of online [...]

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When It Counts, Can we Count on our Cities?

Nothing clarifies what is truly vital, and what is not, like a crisis. This is especially true when daily routines, business-as-usual and even community health are threatened. At a time when the [...]