While the initial hype of data lakes has passed, their schema-less approach is becoming a fundamental requirement in the age of digital transformation as every business seeks to incorporate data [...]

To deliver the connected experiences today’s consumers demand and expect, enterprises need to find partners that can help deliver more value across the end-to-end customer journey. The nature of [...]

Knowing your customer and understanding their needs has taken on a whole new meaning in the ever-evolving age of Big Data. The number of sources of customer data continues to grow at an [...]

Another blog about digital transformation? Not quite. I’m not going rehash the 2014 thought leadership about how disruptive trends such as mobile, social, and IoT are creating new threats and [...]

Banks face a future where traditional revenue sources —deposits, transaction processing fees, interest on loans, etc.— could disappear as customers seek low-cost, frictionless offerings from [...]

Data is business fuel.  It drives how we run our operations, what products we create and how we market, sell, and distribute them. The value of the data stems from how it is gathered, analyzed, [...]

Getting digital transformation projects off the ground is one of the biggest challenges companies face today. With Big data and analytics permeating every corner of your enterprise, your business [...]

What will make a retail bank successful in 2019 and beyond? The short answer– technical competency and a deep understanding of customers’ constantly evolving needs. Retail banks have to [...]

Perhaps not surprisingly, the term “retail apocalypse” has earned itself a Wikipedia entry. It’s defined as “The closing of a large number of North American brick-and-mortar retail stores, [...]

According to the agenda for NRF 2019, the world’s largest retail conference, there will be a major focus this year on customer experience and related technologies, processes and approaches. Just [...]