Retail

  As the world entered the pandemic, COVID-19 forced many organizations to boost their digital transformation initiatives, making some fall prey to half-baked analytics. All businesses tried [...]

There have been a number of events that have split eras into times of before and after like the invention of the printing press, telephone, automobile and electricity and events like WWII, 9/11, [...]

Your customers are yearning to get back to their “favorite” coffee shops, sit on the comfy chairs, spend time browsing, reading, and meeting people that they have longed to see for many months [...]

  There are many stories about enterprises that have been able to adapt quickly to the pandemic by shifting to a remote, digital environment in a very short time. These enterprises are [...]

Last year, Gen Z became the largest generation, constituting 32 percent of the global population — or 2.47 billion of the 7.7 billion people on Earth — surpassing the millennials and Baby [...]

Retail was struggling before COVID-19 hit. Over the past couple of years, there have been almost daily reports of stores closing and retailers going bankrupt. CNN Business reported that more than [...]

    Are you the same consumer you were in January 2020? Have your shopping patterns changed? Do you make the same number of trips to the same stores and buy the same items in the same [...]

Customer Experience has become the focal point for how retailers deliver value to their customers. The classic four Ps of marketing (product, price, promotion, and place) have taken a back seat [...]

We are heading back to school (maybe) during an uncertain time. As the above meme suggests, even consumers have no idea what their purchasing behaviors will be next month. So how can retailers? [...]

Customer behavior today bears little resemblance to customer behavior yesterday, pre-pandemic. The predictive analytics retailers used to depend on for customer insights relied on historical [...]