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Safety is the New CX, But then What?

Customer Experience has become the focal point for how retailers deliver value to their customers. The classic four Ps of marketing (product, price, promotion, and place) have taken a back seat [...]

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How Retailers Can Prepare for the Unknown: Back to School Edition

We are heading back to school (maybe) during an uncertain time. As the above meme suggests, even consumers have no idea what their purchasing behaviors will be next month. So how can retailers? [...]

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And Now for Something Completely Different- A New Approach to Data Lakes Shortens Time to Insight

When is a data lake not just a data lake?  When it comes pre-integrated with storage and ETL tools.   Sure, IT can buy the individual data lake components and go through the hard work of [...]

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Cross Domain Insights for Integrated City Operations

We depend on well-run infrastructure and often take from granted just what a critical role it plays in our daily lives. It provides a critical connection to businesses, communities, people and [...]