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The Three Most Outdated Pitches You’ll Hear at NRF 2019

If your business has anything to do with retail you know NRF [...]

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Old Measurements Don’t Fit: How to Tailor Real-time Connected Customer Experiences

“The only man I know who behaves sensibly is my [...]

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The Bright Horizon of Black Friday

Just like video killed the radio star, digital killed the doorbuster [...]

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Going Grocery Shopping for Thanksgiving in the Year 2028

  It’s 10:00 am, two weeks before Thanksgiving, 2028. [...]

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What would Marshall Field do?

I marvel at the speed of change [...]

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Changing Consumers’ Hearts and Minds in the Age of Digital Transformation

With consumer-focused [...]

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Long Live Retail Banks!

My parents used to say “If you don’t have the money in your wallet, you can’t [...]

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Introducing TCS Connected Intelligence Platform: Harness the Power of Connected Consumer Intelligence™ to Create New Business Value

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Guest Blog: Customers want a contextual and connected experience, but are retailers able to deliver it?

The [...]